We love happy mail!

Frequently Asked Quesitons

I placed my order. When will it arrive?

Yay -- We are so excited you have happy mail on the way! Please expect your order to be shipped within 2-5 business days upon your order confirmation.

Is my glass dishwasher safe?

We highly encourage gentle hand washing for longevity. The dishwasher's heat and wash cycle might damage the design. We are not responsible for any scratches or wear & tear that might happen over time. 

What materials do you use for your glasses?

Heart & Honey glass designs are heat pressed with professional grade equiptment onto the glass. Please view care instructions for best tips.

Can I return the items I purchased? What if the items come damaged?

We ship with care!

Our high quality packaging will protect your glass, but in the very unlikely event products from your order arrive damaged, please email us at hello@heartandhoney.co within 3 days of receiving your order and we will help you find a solution!

It is not our responsibility if your item gets lost in the mail; however, we will do our best to help you find a solution!  

100% money-back guarantee! If you wish to return your item, please contact us within 3 days of receiving your order. The item must not be damaged but returned in it's original state. We are happy to refund you for your purchase, but ask you to cover the shipping costs back to our shop